Effective Date: January 1, 2025
Company Name: Bespoke Practice Solutions, LLC
Location: Lutz, Florida
Website: www.bespokepracticesolutions.com

Bespoke Practice Solutions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, or communications. By accessing or using our services, you agree to this policy.

This policy applies to all clients, website visitors, and users of Bespoke Practice Solutions, including dental practice owners, healthcare consultants, and prospective partners.

We may collect the following categories of personal and business-related information:

• Name
   
• Job title or role
   
• Phone number
   
• Mailing or billing address
   
• Business/practice name
   
• Any other information you voluntarily submit (e.g., contact forms or intake questionnaires)
   

Automatically collected through cookies and tracking tools:

• IP address
   
• Browser type and version
   
• Device type (mobile, desktop, tablet)
   
• Operating system
   
• Pages viewed and time spent on site
   
• Referral links or URLs
   

• Billing contact information
   
• Payment method (processed securely via third-party vendors)
   
• Transaction records, service agreements, or purchase history
   

In specific cases, and only when voluntarily submitted by medical/dental professionals:

• Practice information (location, number of ops, team size)
   
• Financial performance metrics (optional)
   
• Protected Health Information (PHI), when applicable under HIPAA
   

We advise all clients to use secure, encrypted communication when sharing any sensitive information or PHI.

Bespoke Practice Solutions uses collected data for the following purposes:

• To deliver consulting, training, or implementation services
   
• To respond to inquiries, service requests, or customer support needs
   
• To process payments and manage business transactions
   
• To personalize user experience and website content
   
• To send service-related updates, reports, or marketing communications
   
• To improve our offerings based on feedback and analytics
   
• To comply with legal, regulatory, or tax requirements
   

You may opt out of promotional communications at any time.

We do not sell or rent your personal data. We may share limited information with trusted third parties for the following purposes:

• Service fulfillment (e.g., software providers, contractors, payment processors)
   
• Legal compliance (e.g., to respond to subpoenas, court orders, or legal processes)
   
• Business transfers (e.g., during a merger, acquisition, or asset sale)
   

All third parties with access to client data are required to maintain confidentiality and data security, and are bound by contracts or NDAs.

As a Florida-based company, we follow Florida's privacy guidelines, including:

• Your right to request access to personal data we have on file
   
• Your right to correct inaccurate information
   
• Your right to request deletion of your data (unless retention is legally required)
   
• Your right to opt out of receiving marketing or promotional messages
   

To exercise these rights, submit a written request via our website or official communication channels.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

Security Measures Include:

• SSL encryption on our website
   
• Secure, third-party payment processors
   
• Restricted access to sensitive data
   
• Regular system updates and vulnerability scans
   
• Staff confidentiality training and internal access controls
   

Please note: No online system is completely risk-free, and you acknowledge the inherent risks of internet communication.

Our website uses cookies to:

• Monitor site performance
   
• Track visitor engagement
   
• Store user preferences
   
• Improve future user experiences
   

You can disable cookies through your browser settings. However, doing so may limit some functionality of the site.

Analytics services (such as Google Analytics) may collect information on your browsing habits. This data is anonymized and used strictly for internal optimization.

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of external sites. We recommend reviewing the privacy policies of any third-party websites you visit through our site.

For clients in the healthcare space, we understand the importance of HIPAA compliance. Any PHI shared with Bespoke Practice Solutions must be:

• Shared voluntarily and only when necessary
   
• Transmitted via secure, encrypted platforms or portals
   
• Protected according to applicable HIPAA guidelines
   

We are not a covered entity but take appropriate precautions when handling sensitive or clinical information. Clients are responsible for ensuring proper authorization is granted before sharing PHI.

Our services are not intended for children under the age of 13. We do not knowingly collect or store personal data from children. If we become aware that such information has been collected without parental consent, we will delete it immediately.

We may update this Privacy Policy periodically to reflect changes in regulations, company practices, or technology. Any changes will be published on this page with an updated effective date.

We encourage you to review this policy regularly to stay informed about how we protect your information.